What I Learned from 1418 Consultations for FamilySearch

Note: This article was published previously on the Genealogy’s Star blog site. During the past five years, I have scheduled 1418 online consultations for FamilySearch.org. These consultations originated from the Salt Lake City FamilySearch Library website. There were dozens of people volunteering to respond to the consultation requests, mostly Church Service Missionaries for The Church of Jesus Christ of Latter-day Saints. The...