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Project 5: Help


Goal 1: Get Help



Goal 1: Get help with your own family history work.


Vault

Although The Family History Guide has a wealth of resources and tasks to work on, there are times when you need some personal assistance with challenges in your family history. This goal points you in the right directions.




Choices


AExplore the Ancestry Support Center.


  1. In the top menu, click Help and select Support Center.
  2. To search for an article, type a keyword in the Search bar and click Search.
  3. To find a Help article by topic, click one of the topic buttons.
  4. You can also select an article from the "Trending Articles" box.

Resources
  1. Learn more about the Support Center in this article.

    AC—Using Ancestry Support


BGet help for your own research tasks.


Summary
  1. Know how to ask the right questions to get the help you need.

    AJC—How to Get Your Genealogy Questions Answered - 2016

  2. Find volunteer researchers who can help you on the Random Acts of Genealogical Kindness site.
  3. Get help searching records from lookup volunteers noted on the Genlookups site.
  4. Find help translating genealogical documents with the Genealogy Translation Facebook group.
  5. Explore the FamilyTreeCircles site for help with crowd-sourcing your family history.
  6. AI Chat: Learn about effective questions to ask artificial intelligence (AI) chat agents.

    FTA—How to Get Useful Answers to Your Genealogy Questions - 2023
Exercises



C(Optional) Explore the resources at a FamilySearch center.


  1. Visit a local family history center and talk with a volunteer. These services are free to all. To find a list of nearby family history centers, click here. To find a family history center anywhere in the world, click here.
  2. Use the free Premium website offerings at a FamilySearch center. These include full access to Ancestry, Findmypast.com, Ancestry.com and others. See the full list of premium sites available at each family history center.
  3. Explore Ancestry questions in the Genealogy Stack Exchange.