1: Get Help (FMP)   2: Genealogy Societies   3: Collaborate   4: Publish a Family History                     Translation Tips    Print Friendly and PDF












Project 5: Help


Goal 1: Get Help



Goal 1: Get help with your own family history work. Vault


Although The Family History Guide has a wealth of resources and tasks to work on, there are times when you need some personal assistance with challenges in your family history. This goal points you in the right directions.




Choices


AFind and access Findmypast help resources for your family history questions.


  1. In the top menu, click Help & more and select "Frequently Asked Questions" or "Help Hub". You can select a category form the left, or type your question and click Search. You can also click the "contact customer services" link for more help.
  2. Learn about the help resources available for Findmypast.

    FMP—Help with Family History

  3. Learn how to get started with Findmypast.

    FMP—Getting Started with Findmypast

  4. Get expert advice for for starting your family tree.

    FMP—How to Start Your Family Tree

  5. Learn what do do next when you have research challenges.

    FMP—10 Things to Do When You Are Stumped

  6. Learn about frequently asked questions in Findmypast.

    FMP—Frequently Asked Questions


BGet help for your own research tasks.


Summary
  1. Know how to ask the right questions to get the help you need.

    AJC—How to Get Your Genealogy Questions Answered - 2016

  2. Find volunteer researchers who can help you on the Random Acts of Genealogical Kindness site.
  3. Get help searching records from lookup volunteers noted on the Genlookups site.
  4. Find help translating genealogical documents with the Genealogy Translation Facebook group.
  5. Explore the FamilyTreeCircles site for help with crowd-sourcing your family history.
  6. AI Chat: Learn about effective questions to ask artificial intelligence (AI) chat agents.

    FTA—How to Get Useful Answers to Your Genealogy Questions - 2023
Exercises



C(Optional) Explore the resources at a FamilySearch center.


  1. Visit a local FamilySearch Center and talk with a volunteer. These services are free to all. To find a list of nearby FamilySearch Centers, click here. To find a FamilySearch Center anywhere in the world, click here.
  2. Use the free Premium website offerings at a FamilySearch center. These include full access to Ancestry, Findmypast.com, MyHeritage.com and others. See the full list of premium sites available at each FamilySearch Center.